FAQs

Is Katie Kismet affected by COVID-19?

Orders are prepared and shipped as quickly as possible, but delivery times may still be impacted. I can't guarantee shipping times, but you'll receive confirmation and tracking information once your jewelry has begun its journey. That said, as of summer 2021, I've not been experiencing unusual delays.

Do you take custom orders?

Yes! Learn more about that process here.

Is Katie Kismet available in stores?

I'm always looking for great retail partnerships. If you're interested in carrying a selection of my jewelry or want to collaborate on a collection, let's talk. Keep up with where KK is currently available on the Stockists page. 

So this jewelry is made of glass... can it break?

In my experience, smaller items—like stud earrings, small pendants, stacking rings and small bolos—do not break easily. Larger and thinner pieces are more at-risk, but with a little mindfulness you shouldn't have a problem. Learn more about jewelry care here.

A Note About Sustainability

In keeping with harmony (one of my four core values) seeking eco-friendly solutions and striving for sustainability is something I'm intentional about. When I pursue new supplies, packaging, display or product, impact on the environment is always a consideration. (I also reuse packing materials I receive, so if you see bubble wrap, that's why!) Learn about what I'm doing to be more in harmony with the environment here.

A Note About Finishes

Each and every Katie Kismet piece has been handcrafted by yours truly, and a number of factors can affect the outcome. There may be variations in your piece and even between two earrings in a pair. These variations are usually subtle, and every piece for purchase has met my own high standards prior to listing. Each item, to varying degrees, is a one-of-a-kind! 

A Note About Metals

I work hard to source metal elements from reputable suppliers who know and share the makeup of their products. I use hypoallergenic metals and sterling silver, avoiding nickel and lead. This information can usually be found in each product's description, but if you need additional information, give me a shout and I'll work to answer your questions.