FAQs

Is Katie Kismet affected by COVID-19?

Yes. Read all about it here, including news about free shipping, gift cards, giving back and creative ideas to support small businesses for free. Orders are prepared and shipped as quickly as possible, but due to the unpredictable nature of COVID-19 please keep in mind delivery times may be impacted as the situation develops. I can't guarantee shipping times, but you'll receive an order confirmation and tracking information once your jewelry has been dropped off to begin its journey. Strange times, indeed! Stay safe, friends.

Do you take custom orders?

Yes! Learn more about that process here.

Is Katie Kismet available in stores?

I'm always looking for great retail partnerships. If you're interested in carrying a selection of my jewelry or want to collaborate on an exclusive collection, let's talk. Keep up with where we're currently available on our Stockists page! 

So this jewelry is made of glass... can it break?

Smaller items (like stud earrings) are pretty tough to break. Larger items and thinner pieces are more at-risk. But with a little mindfulness you shouldn't have a problem! Learn more about jewelry care here.

A Note About Sustainability

In keeping with harmony (one of my four core values) seeking eco-friendly solutions and striving for sustainability is something I'm intentional about. When I pursue new supplies, packaging, display or product, impact on the environment is always a consideration. Learn more about what I'm doing to be more in harmony with the environment here.

A Note About Finishes

All KK glass jewelry has been handcrafted by yours truly, and a number of factors can affect the outcome, including particles on the glass prior to fusing and slight variations in firing intensities and schedules. There may be variations in your piece and even between two earrings. Usually these are subtle, and every piece for purchase has met my own high standards prior to listing. Each item is a one-of-a-kind work of wearable art.

A Note About Metals

I've worked hard to source the metal components from reputable suppliers who know and share the metal makeups of their wares. I use hypoallergenic metals and metal mixes and some sterling silver, avoiding nickel and lead. This information can usually be found in each product's description, but if you need additional information, give me a shout and I'll work to answer your questions.